We are one of the fastest growing IT Company and now we are looking for a dynamic people to fill up the position of :
Service Operation Supervisor
Responsibilities:
* Assist the superior in monitoring the implementation of the agreed ASP operation plan in order to ensure the implementation aligned with the prevailing procedure and ISO standard
* Monitor pending status (part shortage) and inform to Service Logistic in order to get proper action immediately
* Escalate all issues which related to burn case to 2nd level support specialist so as to have further analysis immediately
* Set up daily briefing to all ASP staff to ensure all activities well performed in accordance to the prevailing procedure and ISO standard
* Provide bi-weekly and monthly productivity and performance report to be submitted to superior in order to support superior’ s action plan and decision making process.
Requirements:
* Minimum Bachelor degree (S1) majoring in Electrical Engineering
* Minimum 4 years with 1 year experience in supervisory level in service center or bench repair from electronic / consumer electronic or IT industry
* Self motivation and initiative, combined with an analytical mind and logical/firm judgment
* Good problem solving skills
* Strong understanding of available and emerging technologies is essential
If you meet the qualification, please send your resume with recent photograph, current and expected salary, to :
hrd@acer.co.id
